Information about my lease vehicle.
I am a driver
I am a client
Information about my fleet.
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Here at Arval, we find the car policy that suits you best. We manage your vehicles and drivers, and give you up-to-the-minute data from your international fleet. Unlike other vehicle management companies, we spare you the unexpected costs. We check in with you and your drivers regularly. Any expression of dissatisfaction is viewed as a complaint. All of us here at Arval stand by our company’s motto: We care about cars. We care about you both on local and international levels.
We focus on you and your drivers and get to know you. Many people think of car renting as a B2B service. Arval sees it as person-to-person: it’s what we mean by “renting with a personal touch".
The IBO is our International Business Office. This is Arval’s solution tailored to your specific needs. We propose harmonised products and services in all the countries in which you operate, an international approach to cost control and total commitment to meeting challenging social and environmental goals.
We make fleet management across national frontiers simple. We operate in 29 countries, so you can rely on Arval wherever your fleet is based. You can put a single operating system in place for your fleet managers and drivers: they will all deal with the same international solution. Our online platform My Fleet Trends will provide you with a single consolidated set of data on your fleet’s performance.
You will have an International Business Manager, who regularly reviews all strategic and tactical issues relating to your fleet with you. He or she helps you define your Company Car Policy and improve the total cost of ownership/total cost of mobility.
The International Business Manager will be responsible for coordinating the work of the local Account Managers. For you as fleet manager and for your drivers, they will be your single point of contact in all day-to-day aspects of managing your fleet. Whatever the issue – perhaps negotiating the best local deals for you or managing the servicing and repairs of your vehicles – you will be able to rely on a professional dedicated to your company, who will forge a close working relationship with your people.
Not only do Account Managers liaise with your local fleet managers, they will also be aware of each driver’s individual experience. The Arval Account Managers are able to find the right solution for each question in line with the Master Agreement, the Service Level Agreement and your Company Car Policy; three agreements concluded with you.
An Account Team, led by the Account Manager, ensures that you are always at the heart of our activities. The Account Manager, central to the team’s organisation, is your single point of contact. He or she works with an Account Team, made up of operational experts who arrange purchase and delivery of the cars, book repairs and much more.
We have currently 104 account teams operating worldwide. Thus we are closer to our clients than other players in the market. This is because our unique structure allows us to leverage all the advantages we have from the strength of our global network, while at the same time benefiting from the proximity of these 104 small entrepreneurial offices to our clients, ensuring that our relations never lose that personal touch.
At Arval we know that having access to timely, accurate information about your fleet is important. That’s why we’ve created My Fleet Trends. We provide you with 24/7 information about your fleet. As we operate with 2 million vehicles registered worldwide we can provide you with a service that is truly international.
We consolidate fleet data from 29 countries (and from 14 partnership countries) so you can easily see your whole fleet at a glance. Our software allows you to monitor your fleet in a number of ways. We provide you with clear graphs, charts and tables summarising your fleet details so that you can easily find out any information you need. From your fleet expenditure, your fleet kilometres and fuel usage, to your Corporate Social Responsibility (CSR) targets such as carbon footprint, you will find every Key Performance Indicator displayed in a user-friendly way.
We also offer a simulator that allows you to map out how certain variable changes will effect your business (e.g. the vehicle you are using). Not only can we help you save in costs, we can also help you save the thing you have least of: time.
With our service you will monitor Key Performance Indicators (KPIs) for your fleet, from your desk, including:
Want to know what your fleet looks like compared to others worldwide? Well with the Benchmark Module you can compare your fleet KPIs against Arval’s international samples. From CO2 emissions to tracking what manufacturers you use, we can keep you up to date on your vehicles, wherever they are.
Track the most popular car models across the globe as well as the cost of fuel and more.