Mobility and car rental solutions | rental company Arval

A Staff of 7,000 Focused on Mobility

Arval has around 7,000 employees in 29 countries dedicated to ensuring full service of your rental fleet -- and managing all the risks associated with it.

Arval*, founded in 1989 and fully owned by BNP Paribas, Arval specialises in full service vehicle leasing. Arval offers its customers – large international corporates, SMEs and professionals – tailored solutions that optimise their employees’ mobility and outsource the risks associated with fleet management. More recently, Arval expanded its customer segments to individuals. Expert advice and service quality, which are the foundations of Arval’s customer promise, are delivered in 29 countries by around 7,000 employees. Arval’s total leased fleet adds up to 1,193,910 vehicles throughout the world (December 2018).

Arval is a founding member of the Element-Arval Global Alliance, the longest standing strategic alliance in the fleet management industry and the worldwide leader with 3 million vehicles in 50 countries. Within BNP Paribas, Arval belongs to the Retail Banking core activity.

* Arval is a subsidiary of BNP Paribas and belongs to the Group's core activity Retail Banking. Retail Banking is a worldwide network of retail banks and specialised financial services and plays a key role in the international expansion of the Group.

Our mission

Our mission is to deliver a complete range of car leasing solutions to businesses, regardless of their size.

We stand by our motto: Not only does Arval give you what you’ve asked for, but it gives you what you’ve always wanted. Since our first day of business a quarter-century ago, our mission has been to provide a service so complete that clients need not give their fleet's management another thought. Experience has taught us that companies require absolute efficiency, transparency and precision from their fleet management solution. We deliver on all counts -- and aim, where possible, to bring you more.

 

Our promise

Every day at Arval, we set out to demonstrate that we deliver on our promises, and where possible, go beyond.

By signing up with Arval, you will receive the promise of a dedicated, professional and motivated staff that is as happy to assist you as they are to do their job. We pride ourselves in their performance by offering them training at the Arval Academy, sharing customer feedback with them regularly, and offering them career prospects across a wide range of countries and positions.
 

Our people

The people working at Arval are well trained, highly driven and in tune with clients’ needs -- thanks to the know-how they receive from the Arval Academy and the feedback they receive from clients.

At Arval, our staff is our greatest asset, and we invest a great deal in them. As a result, we pride ourselves on the quality and calibre of our more than 5,000 staff members. Our people are:

educated, with an entrepreneurial spirit that encourages them to think outside the box and share their ideas

focused on innovation, in the workplace and in their use of technology

highly motivated and committed to keeping clients happy

conscious of quality and driven to solving problems by acknowledging complaints.


To achieve the above, they receive:

  • regular feedback on the level of customer satisfaction with their performance
  • a training on Arval: Arval Academy
  • job mobility and international career paths, a performance incentive.

 

Our people make Arval a great place to work. They strive to please their clients, and hopefully, turn them into supporters.

Arval World Maps

Arval subsidiaries
Element-Arval Global Alliance
Other countries
Sustainability report 2015

Since the signing of the UN Global Compact in 2004, we are committed to align our operations and strategies with the Global Compact’s ten principles. As Philippe Bismut, CEO of Arval, stated:

 

"CSR is not just about image. It is at the heart of the business."

 

 

In our yearly sustainability report you can read on the many ways Arval is putting the Global Compact’s ten principles into action. Click below to download our most recent sustainability report on our 2015 actions.
 

Download the report
INDEPENDENT SURVEY

The Corporate Vehicle Observatory: an independent Arval think tank focused on industry trends

The Corporate Vehicle Observatory -- Arval's think tank -- was founded in 2002 in France and deployed across 17 Arval countries. The observatory produces an annual barometer analysing industry trends when it comes to fleets, vehicles and mobility across 17 countries. CVO is:

  • completely independent
  • composed of panels of international experts
  • focused on industry trends.


Result European survey 2015


For more info, visit Corporate Vehicle Observatory.